f.a.q

SupFolio is the innovative B2B platform for All kind of Businesses like Hotels, Restaurant, Cafes etc and their suppliers. It provides a digital environment through which businesses can manage their business purchases and their suppliers, from their mobile phone.
SupFolio can be used by any type of business. Companies such as hotels, restaurants, cafes, beach bars, markets, and fast-food establishments can all use the platform to manage their purchases. Additionally, even companies that act as suppliers on the platform can also use SupFolio to manage their own purchases, thanks to the platform's dual-use capability.
No. SupFolio is the ultimate e-Procurement platform, based on a private connection model between suppliers and clients. Buyers only see the suppliers they are connected with.
Yes, there is a free subscription plan for buyers. For suppliers, SupFolio offers both free and paid plans, depending on the level of usage required.
Once connected with your supplier, you can browse their digital catalog, select products, and place your order at any time through the app.
You can:
  • Add a supplier by Name via the Form
  • Scan a QR code provided by the supplier
  • Click on an invite link from the Supplier's Email
  • Accept the Supplier's Invitation via the App
Yes. You can manage multiple suppliers and place orders with each one through a single app.
Yes. All your orders are saved for future reference and easy reordering.
Absolutely, with just one Click, you can contact the supplier through the app to request changes or cancellations. Final decisions depend on the Supplier.
You can register through the SupFolio website, verify your email, and access the supplier dashboard to upload your catalog.
Buyers can:
  • Invite you by importing your Vat Number and Business Name
  • Scan a QR code you provide
  • Click on a personalized invite link you send them
Yes. You can assign unique discount percentages or custom pricing per client.
You receive real-time notifications via email, SMS, WhatsApp, and directly in your SupFolio dashboard. From there, you can confirm, update, or assign orders to your delivery drivers.
Yes. SupFolio offers a dedicated logistics app for your company's drivers and trucks. Through this app, drivers are notified centrally of the orders assigned to them for delivery.

You can either assign an order directly to a specific driver or broadcast it to all available drivers. In broadcast mode, the first driver to claim the order will take responsibility for its execution.

The app also includes Google Maps integration, enabling optimized route planning and real-time delivery tracking.
You can import your products in three ways:
  1. Manually through the SupFolio dashboard.
  2. Using our One-Click Import functionality, where you can select products directly from our existing database of over 30,000 Products.
  3. Uploading a product catalog using our predefined Excel template. 

    *For large catalogs or specific formats, our support team can assist with bulk imports to ensure your data is structured correctly and ready for use.
Yes. Our team provides setup help, training videos, and one-on-one assistance to help you get started quickly. If these resources do not meet your needs, we also offer a premium onboarding service—at an additional cost—where our team sets up your account for you, saving you time and ensuring a smooth launch.
Yes. SupFolio supports integrations with a wide range of ERP and accounting systems. At an Additional Cost and Depending on your plan and system, our technical team can guide you through the integration process to ensure seamless data syncing between SupFolio and your internal tools.
No. SupFolio does not share your business data with third parties. All information exchanged on the platform is strictly between you and your connected clients, in a secure and private environment.
No. SupFolio does not generate invoices. You must issue invoices through your own ERP system, which should be connected with the official myData System for compliance with tax regulations.
To get started with SupFolio as a supplier, you need to:
  1. Register through our website using a business email.
  2. Confirm your email address.
  3. Access the supplier dashboard.
  4. Upload your product catalog manually, via one-click import, or with our Excel template.
  5. Invite your existing clients or share your unique QR code or invite link.
  6. Optionally, request onboarding support from our team to speed up the process.